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What is Consumer Forum

What is Consumer Forum

Consumer Forum is a quasi judicial authority framed under the law in order to safeguard the interest of the consumers.Consumer Protection Act,was enacted in 1986. After the landmark judgement of the Supreme Court in IMA Vs V.P.Shanta(1995)CPIISC, the controversy of doctors being covered or not under the CPA has been subsided.It is now clear that medical service is within the purview of the CPA.Under this Act, 3-tier system is established from the district level to the national level for cheap and speedy redressal of the consumers.It is as follows

1.District Forum:Claim upto Twenty Lacs Rupees
2.State Commission:Claim above Twenty Lacs upto One Crore
3.National Commission:Claim above one Crore

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